Blank promotion thumbnails is a glitch present in The Sims 3 Showtime and The Sims 3 Katy Perry Sweet Treats, it affects the Sims thumbnails displayed in promotion messages. It has been fixed in The Sims 3 Diesel Stuff.

Glitch infoEdit

Promo glitch

Example of blank Sim thumbnails on promotion messages.

  • Fixed: Yes (as of The Sims 3 Diesel Stuff)

This glitch causes the Sim's thumbnails on promotion messages to go blank. Usually the Sim's thumbnail is displayed on the promotion message when he or she gets promoted but it will not be displayed, sometimes the Sims' thumbnails on Memory Notifications will also be blank. Lifetime Wish Completed thumbnails will be blank only if it was career related. If not, it will be displayed normally.

This glitch was first seen in The Sims 3 Showtime with versions 1.31, 1.32 and 1.33. It is currently unknown if this glitch affects only Showtime or if it occurs in all games with updates 1.31-1.33.


It appears to affect Showtime and Katy Perry's Sweet Treats. The careers affected include Science, Music and Culinary. However, Law Enforcement displays the thumbnail correctly.


Forum post about the glitch


Sims 3 Blank thumbnail glitch

Sims 3 Blank thumbnail glitch

Video of the glitch